Working at Robertson Nursing Home
Priorsfield Road, Godalming, GU7 2RF
Operated by Robertson Nursing Home Limited
41 bedsNursing homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.9/10
Key Finding
"Brilliant supportive manager and strong safety practices, but basic activities and COVID-related staffing pressures hold it back."
Safety & Risk
8/10
✓
2022 IPC inspection: Assured on preventing infections, effective PPE use, testing access, outbreak management; 2019: knowledgeable safeguarding, comprehensive risks, safe medicines.
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: Welcoming atmosphere, staff described as kind and caring, manager supportive and helpful.
Staffing Levels
5/10
!
Per 2019: 'sufficient number of staff' and 'appropriate staffing levels were always maintained'; 2022: measures in place to mitigate COVID-19 related staff pressures.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were adequately supported and trained, with regular supervision and competency checks.
Management
7/10
✓
Per 2019 comprehensive inspection: 'The manager is excellent. She is always around.' Staff said 'The manager is brilliant. She is very kind, supportive and helpful.'
Programmes
4/10
!
Per 2019 comprehensive inspection: People took part in activities like games, quizzes and singing each day.
Points to consider
Staff numbers are enough to get by, but COVID caused staff shortages they had to work around.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Only standard training and regular check-ups, no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: Staff were adequately supported and trained to ensure they had the knowledge and skills to deliver care.
Basic games, quizzes and singing with no activities coordinator, so the role is mostly routine personal care.
Per 2019 comprehensive inspection: Staff played games and quizzes with people during the morning and afternoon. 'We have people singing to us.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews