Working at Roberts Lodge
20 Roberts Road, Southampton, SO15 5DE
Operated by Rymacare Limited
5 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Visible approachable management, low staff turnover and strong safety support a positive culture, although reliance on a large bank of relief staff for cover is a drawback."
Safety & Risk
8/10
✓
People lived safely and free from unwanted restrictions because the service assessed, monitored and managed risks to their safety. Staff recognised incidents and reported them appropriately. Managers investigated incidents and shared lessons learned.
Staff Culture
7/10
✓
The provider promoted a positive, inclusive culture. Staff turnover was low, which supported people to receive consistent care.
Staffing Levels
6/10
✓
The service had enough staff, including for one-to-one support for people. The provider had a large bank of staff they could call on to cover leave or sickness. Staff turnover was low.
Training & Dev
7/10
✓
Per 2021 comprehensive inspection: The provider had an extensive training programme in place which included general topics as well as topics specific to people's needs. The provider engaged with staff through regular supervisions and yearly appraisals.
Management
7/10
✓
Management were visible in the service, approachable and took a genuine interest in people, and what staff and other professionals had to say. Senior management visited the home regularly and were accessible to staff.
Programmes
6/10
✓
Per 2022 inspection: People had been supported to... participate more in activities in the home and outside, such as trips in power boats organised by a local charity, swimming, festivals in the community, eating at local restaurants and pubs, and bespoke education. Per 2021: A sensory room had been built in the garden.
Points to consider
Enough staff with low turnover but they rely on a large bank of relief staff to cover sickness and leave.
The provider had a large bank of staff they could call on to cover leave or sickness.
Varied trips like powerboat rides, swimming, festivals and a sensory room make the job more interesting but no dedicated activities coordinator or specialist programmes mentioned.
Per 2021 comprehensive inspection: A sensory room had been built in the garden.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews