Working at Rix House
24 Arncliffe Road, Keighley, BD22 6AR
Operated by Turning Point
20 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Approachable management, good team morale and strong safety practices, although unclear staff retention and basic training hold it back."
Safety & Risk
7/10
✓
We were assured that the provider was using PPE effectively and safely... preventing visitors from catching and spreading infections... infection prevention and control policy was up to date. Medicines systems were organised. Per 2022 and 2019 inspections.
Staff Culture
7/10
✓
Staff told us they worked well together as a team and morale was generally good. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
The service was adequately staffed which meant staff provided a person-centred approach to care delivery. People and staff did not express any concerns about staffing levels. Per 2019 comprehensive inspection.
Training & Dev
6/10
✓
Training records showed training was mostly kept up to date. Staff were supported by the registered manager and were receiving formal supervisions. Per 2019 comprehensive inspection.
Management
7/10
✓
People and staff praised the management team and told us they were approachable and had an 'open door' policy. Per 2019 comprehensive inspection.
Programmes
6/10
✓
People had access to a range of activities which included bespoke individual activities. The service had its own minibus... holidays of their choice and trips out several times a year. Per 2019 comprehensive inspection.
Points to consider
Staffing levels are adequate for person-centred care, but no details on retention rates or agency staff use.
The service was adequately staffed which meant staff provided a person-centred approach to care delivery. People and staff did not express any concerns about staffing levels. Per 2019 comprehensive inspection.
Training covers basics and is mostly up to date with supervisions, but no specialist courses or funded qualifications.
Training records showed training was mostly kept up to date. Staff were receiving formal supervisions where they could discuss their on-going development needs. Per 2019 comprehensive inspection.
Varied activities include trips, holidays and hobbies with a minibus, but no specialist programmes or activities coordinator.
A range of meaningful activities were on offer... The service had its own minibus to increase flexibility of activities... People went on holidays of their choice and trips out several times a year. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews