Last updated: 10 February 2026
"Supportive management, positive staff culture, good training and activities, plus strong safety, although they rely on agency staff a lot."
2022: Assured on infection prevention, PPE use, testing, vaccination compliance, outbreak management, up-to-date policy; per 2018: Improvements to risk management, safe medicines, strong safeguarding, incident analysis.
Per 2018 comprehensive inspection: Staff positive about registered manager, enjoy working at the home, feel supported; 'I find her to be listening and accommodating, I can discuss my personal concerns'.
Per 2018 comprehensive inspection: Adequate staffing levels met people's needs, but agency staff used where appropriate; resident noted 'They do have enough staff, but we have to have agency staff a lot'; 2022 report notes measures for COVID-related staff pressures.
Per 2018 comprehensive inspection: Significant improvements to training, effective induction linked to Care Certificate, staff say 'training is good and you are not limited', regular supervision and monthly monitoring.
Per 2018 comprehensive inspection: People and staff happy with management, registered manager described as approachable, supportive, fair and effective; staff feel listened to and supported.
Per 2018 comprehensive inspection: Dedicated activities coordinator highly praised, regular structured programme with bingo, quizzes, reading, walks, entertainment, singer, outings, religious services, monthly plan displayed.
Staffing levels are okay but they use agency staff quite a lot.
They do have enough staff, but we have to have agency staff a lot.
AI Generated
Last inspected: September 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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