Working at Riverview Care Home

Safeguarding procedures were in place to ensure people were protected from avoidable harm. Risk assessments and care plans highlighted people’s strengths and focused on maintaining people’s independence by providing guidance for staff to encourage positive risk taking.

A staff member said, “This home is a family, and I wouldn’t want to work anywhere else. I know what to do if any issue arises and if residents need more care or change as they get older, we could ask the registered manager for equipment and training in anything we need.”

The registered manager was passionate about ensuring training could be accessed by all staff and explained reasonable adjustments made for staff who had dyslexia and how each training subject was adapted for each staff member’s individual learning style.