Working at Riverswey

Staff described people as being their extended family and there was a strong bond between people and staff. The culture was open, and people were empowered to have choice and control.

People told us they always received the right support from staff and that they were there when they needed them. Staffing levels were organised flexibly around people's needs and activities.

Staff told us that they continued to be well supported by the management team who provided regular supervision and checks on their competency.

People regularly accessed the community; attending adult education classes, enjoying drinks and meals out and participating in local events. People were supported to plan holidays and day trips to locations that were meaningful to them.