Working at Riversway Nursing Home
Crews Hole Road, Bristol, BS5 8GG
Operated by Riversway Care Limited
69 bedsNursing homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.5/10
Key Finding
"A strong team culture where staff support each other and praised management, but staffing shortages lead to agency use and slow call bell responses."
Safety & Risk
7/10
✓
Effective Covid outbreak management and IPC assurances despite one addressed PPE lapse (2022); good safeguarding, safe medicines, incident analysis (2020).
Staff Culture
8/10
✓
Staff said 'nice team here and we support each other' and 'pull together' during Covid (2022); Investors in People platinum standard achieved (2020).
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: usually sufficient staff per dependency tool, agency used for known shortages, call bells not always promptly answered.
Training & Dev
6/10
✓
Per 2020: staff received induction, refresher and role-specific training, positive about supervision and support from admiral nurse.
Management
7/10
✓
Registered manager received praise from relatives for Covid shielding and support (2022); positive feedback on manager who 'reacts well to problems' (2020).
Programmes
6/10
✓
Per 2020: dedicated activity manager, weekly programme including sewing sessions, gardening with volunteers, school children visits, therapy dog.
Points to consider
Staffing is adequate but they use agency workers when short and call bells aren't always answered quickly.
Per 2020 inspection: 'usually sufficient staff... When there were known shortages, agency staff were employed.' 'calls bells were not always promptly answered.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: May 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews