Working at Riverside Point

Effective measures had been taken to reduce risk and maintain people's quality of life and independence. Risk assessments were completed in relation to a range of health conditions and the environment. Positive risk taking was promoted.

Staff and managers told us how important the services' shared values were to them. They were passionate about providing outstanding individualised care to people.

The provider demonstrated their continued investment in specific training to further enhance people's quality of life. Various training was developed with specialist advisors to ensure staff were up to date with best practice. This included positive behaviour support training (PBS) for all staff.

The provider had invested in various specialised roles such as the 'relationships and vocational activities lead.' This additional resource helped people receive specific support with sex education and the development of individualised plans.