Last updated: 10 February 2026
"Staff feel supported by management with good training and safety, but unclear staff retention and lack of innovative activities hold it back."
Risks to people's health and wellbeing were considered, assessed and regularly reviewed. Medicines were managed in a safe way. Lessons were learnt when things went wrong.
People, relatives and staff spoke positively about the management team and the support they received. Staff felt supported and listened to.
There were enough staff available for people and they did not have to wait for support. People, relatives and staff confirmed there were enough staff in the home.
Staff received an induction and training that helped them support people. When staff needed specialist training, for example in dementia or management of behaviours. This was provided for them.
Staff felt supported by the registered manager. They had the opportunity to raise concerns by attending team meetings and individual supervisions.
There were two activities coordinators in post. Various activities including exercise class, scrabble, quiz, trips to pub and shopping, accordion player, ukulele, Easter egg hunt.
Staffing levels are enough with quick responses to call bells, but no info on agency use or staff retention.
There were enough staff available for people and they did not have to wait for support. People, relatives and staff confirmed there were enough staff in the home.
Activities include quizzes, exercise classes and outings with two coordinators, but no specialist therapeutic approaches or innovative programmes.
There were two activities coordinators in post. During the morning of our inspection we saw various activities were taking place, including an exercise class. Group activities including a game of scrabble and a quiz. The activity coordinator told us... trips to the local pub and shopping.
AI Generated
Last inspected: April 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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