Working at Riverside Care Home Limited

Risks to people's health and wellbeing were considered, assessed and regularly reviewed. Medicines were managed in a safe way. Lessons were learnt when things went wrong.

People, relatives and staff spoke positively about the management team and the support they received. Staff felt supported and listened to.

There were enough staff available for people and they did not have to wait for support. People, relatives and staff confirmed there were enough staff in the home.

Staff received an induction and training that helped them support people. When staff needed specialist training, for example in dementia or management of behaviours. This was provided for them.

Staff felt supported by the registered manager. They had the opportunity to raise concerns by attending team meetings and individual supervisions.

There were two activities coordinators in post. Various activities including exercise class, scrabble, quiz, trips to pub and shopping, accordion player, ukulele, Easter egg hunt.