Working at Riverside Care Centre

No permanent manager registered with the regulator yet, even though one is in post and applying.

There was not a registered manager in place at the time of inspection.

Training gaps mean not all staff have done specialist face-to-face courses like learning disability awareness.

records identified not all staff had received relevant face to face training such as learning disability awareness.

Staffing is adequate but sometimes hard to maintain, with recruitment still underway.

some staff reported that maintaining staffing levels was sometimes difficult, particularly during the pandemic. The manager advised that recruitment processes were underway.