Working at Rivers

People were kept safe by the provider's procedures... Risks were assessed, and action taken to reduce them... Medicines were safely managed... The registered manager reviewed incidents and identified any lessons.

Staff told us how proud they were of the achievements of the people who lived at the care home. There were many positive interactions between people and staff.

There were enough staff employed to support the six people who lived at the care home. There was a consistent staff team, so people were supported by staff they knew well and trusted.

Staff received the necessary training... A staff member told us, 'We get training about mental capacity, and other things, as well as lots of online e-learning.' The registered manager supervised and supported the staff effectively.

The registered manager provided supportive leadership. Staff told us the registered manager was approachable and they felt supported by them.

People had access to varied activities of their choice... trips to local events, shopping, meals out and leisure activities. People were involved in choosing and cooking food they liked.