Working at Rivers Reach

People were protected and kept safe. People’s health conditions and associated risks were assessed and managed safely. Medicines were stored, documented, and administered safely.

Staff members we spoke with told us they felt valued, respected, and supported within their roles. One staff member told us, “If I had anyone in my family that needed support of the kind we provide, I would fight for them to come to Rivers Reach. I am proud to work for this company and make a difference to people’s lives.”

Managers made sure staff received training and regular appraisals to maintain high-quality care. Staff received effective support, supervision, and development.

A dedicated management team led the service. Staff were able to raise concerns and told us managers were approachable and supportive.