Working at Rivercourt Project Short Breaks

Staff trained in safeguarding with clear procedures, risks fully assessed respecting autonomy and communication needs, medicines safely managed with new system and no omitted doses, learning from incidents.

Staff spoke of feeling well supported and empowered to develop in their roles, fully understood service aims and participated in its development, strong open inclusive culture.

There were enough staff in place to safely meet people's needs, staffing planned around needs and activities with right skills mix including first aid and fire marshals always on duty.

Staff undertook mandatory and specialised training from local organisations, had access to all training needed with freedom to book more, received regular supervision for reflective practice.

The registered manager had developed an exceptionally strong culture with distinctive values embedded within the service, recognised with an MBE for her work, universally praised by staff and families.

Wide innovative programmes including minibus trips, social enterprises, community garden, music performances, choir, advocacy groups, work experience, touchscreen for hybrid activities, objects of reference.