Last updated: 10 February 2026
"Staff feel supported by the manager and value the positive culture, but activities lack specialist programmes and minor medicine record gaps need tightening."
Medicines were received, stored, administered and disposed of safely.
People and staff described the management team as always available and supportive.
People received flexible support and there were sufficient numbers of staff available.
Staff had been provided with training to meet people's specific needs.
Staff told us they felt very supported by the registered manager.
Per 2018 comprehensive inspection: people had gone to college, the cinema and to their gardening project. We saw people also attended fitness classes, work placements and social activities.
Days include community outings, college and gardening support, but no dedicated coordinator or specialist programmes to enrich the role beyond basics.
Per 2018 comprehensive inspection: people had gone to college, the cinema and to their gardening project. We saw people also attended fitness classes, work placements and social activities.
Staff numbers are sufficient for safe care and community access after recent changes, but no details on great retention or light workloads.
The service had recently undergone considerable change in relation to transition and staffing changes. Now the staff team were more consistent
Minor gaps in medicine records and accident logs were spotted and fixed right away, so safety processes are not yet fully tight.
Audits of medicines were in place. However, they did not highlight discrepancies found during the inspection process. This included a homely medicine that was not labelled with a date of opening and 1 gap found in recording administration.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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