Last updated: 9 February 2026
"Staff feel supported by an approachable manager with relevant training and an open culture, although staffing is still improving and activities lack specialist programmes."
People were protected from the risk of harm and abuse. Staff knew how and when to report any safeguarding concerns. Medicines were managed safely.
There was an open and honest culture and people said the registered manager was approachable.
During our inspection, we saw that there were enough suitably skilled staff to meet people's needs.
Staff told us that they had received relevant training... the registered manager had innovative ways to promote the idea of disseminating information between staff by introducing the use of care champions.
Staff spoke highly of the service and the registered manager and said that they felt supported in their work.
Gardening club with raised beds, regular visits from local nursery children, pets as therapy dog, own cat and guinea pigs, and events like Victorian Christmas.
Staffing is adequate with enough staff around, but they are still making improvements so it is not yet rock solid.
The service was making continual improvements to ensure there were enough staff to meet people's needs.
Activities include gardening, pet therapy, and school visits which add variety, but no specialist programmes or staff trained in advanced therapies.
I like to garden and they do have a gardening club here... 'pets as therapy' dog... children and staff from the local community nursery and school to visit.
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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