Last updated: 10 February 2026
"Approachable managers, tailored staffing and strong safety measures support good staff morale, but basic activities and standard training hold it back."
Risks were assessed and managed effectively. People's care plans contained detailed risk assessments. Positive behaviour support plans in place and reviewed frequently.
Per 2019 comprehensive inspection: Staff morale was good and staff spoken with told us they enjoyed working at the home and working for the provider.
Staffing levels had been tailored to ensure people received personalised and effective support. Relatives said staffing had improved and was appropriate.
Per 2019 comprehensive inspection: All staff received training when it was due. Staff induction, supervision and appraisals were recorded and completed.
Staff saying, 'The managers are both very approachable; they always on the floor and supporting us to ensure we deliver the right care.'
Per 2019 comprehensive inspection: People's plans for activities included a mix of fun activities such as valley walks and lunch out but also tasks at home including 'deep clean bedroom' and tidying up.
Only basic activities like walks, outings and home tasks, no dedicated coordinator or specialist programmes to vary the role.
Per 2019 comprehensive inspection: We saw people's plans for activities included a mix of fun activities such as valley walks and lunch out but also tasks at home including 'deep clean bedroom' and tidying up.
Just standard training to stay up to date, no specialist courses or funded qualifications for career growth.
Per 2019 comprehensive inspection: All staff received training when it was due. The provider maintained oversight of the training that staff completed.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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