Working at River Cottage

Medicines were managed well, safely administered and recorded accurately. Staff were confident they would raise concerns to safeguard people.

Staff were motivated and proud to work at the service. The registered manager placed a strong emphasis on continuous improvement and maintaining high levels of staff morale.

The registered manager developed bespoke training by using external resources to their advantage and this was used across the providers other services as a benchmark.

The registered manager's creative approach to providing a person-centred culture and personalised service was recognised as an example of best practice by the provider. Their expertise regarding creating person centred culture... was shared by the provider.

People were able to access a superb range of activities... This included the highly regarded Princes Trust and Duke of Edinburgh awards. Staff had trained to be leaders at the Duke of Edinburgh awards to enable people to achieve their bronze awards.