Working at Rivenhall
8,10, 12 Rivenhall Close, Warrington, WA5 3UH
Operated by Bright Futures Care Limited
6 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Effective leadership and positive culture where staff feel valued, but heavy agency use, staffing shortages and basic activities hold it back."
Safety & Risk
7/10
✓
People were safeguarded from the risk of abuse... The management and administration of people's medication was safe... Staff used a system to record, review and learn from... accidents and incidents.
Staff Culture
7/10
✓
There was a positive, person-centred culture amongst the staff team. Staff members were very positive... 'We are well supported and feel valued.'
Staffing Levels
4/10
!
There was not a large enough staff team employed at the service; the service was making significant use of temporary agency staff, particularly at night-time.
Training & Dev
6/10
✓
Staff received the support and training they needed... There was a programme of training... additional training that was specific to people's support needs.
Management
7/10
✓
The home manager was innovative and had made improvements... Staff members told us the home manager was approachable, and they had confidence in them. 'They have a vision and their leadership has had a positive impact.'
Programmes
4/10
!
There is an activity plan, but [Name] can change their mind... Staff used a variety of communication tools... Picture Exchange Communication System (PECS)... talking mats.
Points to consider
Not enough permanent staff and heavy agency use especially at night means the team feels stretched and less consistent.
There was not a large enough staff team employed at the service; the service was making significant use of temporary agency staff, particularly at night-time.
Only basic activity plans and communication aids like picture cards, no dedicated coordinator or special creative programmes.
There is an activity plan... Staff used a variety of communication tools... Picture Exchange Communication System (PECS)... talking mats.
Manager is new and not yet registered with the regulator, with limited oversight of night staff.
The home manager was relatively new to the service and were not yet registered... limited checks on the quality of overnight support... We recommended the provider review their arrangements for... overnight care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews