Working at Rivelin Care Home
15-21 Albert Road, Cleethorpes, DN35 8LX
Operated by J and L D Hayes Limited
40 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.8/10
Key Finding
"Supportive management reassures staff and safety practices are robust, but unclear staff retention and only standard training are drawbacks."
Safety & Risk
8/10
✓
Staff had received training in how to keep people safe from abuse... robust risk assessments... Medicines were managed safely... Audits of medicines were carried out regularly.
Staff Culture
7/10
✓
The provider promoted a positive culture which was inclusive, open and empowering. Staff told us they were reassured by the management of the service.
Staffing Levels
6/10
✓
The service had enough staff to keep people safe. The registered manager monitored and made sure sufficient staff were deployed to safely support people.
Training & Dev
6/10
✓
Per 2017 comprehensive inspection: The registered manager maintained a training matrix so that training could be planned effectively. Staff praised the training on offer.
Management
8/10
✓
Staff told us they were reassured by the management of the service. Comments included, '[Registered Manager] listens, is approachable, acts on concerns, will not listen to gossip and treats everyone the same, [Registered Manager] is just fantastic.'
Programmes
6/10
✓
Per 2017 comprehensive inspection: There was an array of social activities available for people. Activities were person centred... one to one sessions... community trips.
Points to consider
Staffing is adequate to keep people safe, but no info on staff retention or agency use.
The service had enough staff to keep people safe.
Only standard training like induction and supervisions, no specialist courses or qualifications.
Per 2017 comprehensive inspection: New members of staff were expected to complete an induction... Staff confirmed they received regular supervision.
Varied activities and outings with a coordinator, but no specialist programmes or tech.
Per 2017 comprehensive inspection: There was an array of social activities available... scheduled one to one sessions... supported to attend flower arranging classes... leisure centre.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews