Working at Rivacre House
47a Seymour Drive, Ellesmere Port, CH66 1LZ
Operated by Making Space
12 bedsResidential homes
Workplace Score
7.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.4/10
Key Finding
"Stable staffing without agency use, thorough training and strong safety, although activities lack a dedicated coordinator."
Safety & Risk
8/10
✓
2022 IPC inspection: 'The last independent infection control audit... found high standards of hygiene and infection prevention... The service was experiencing an outbreak of COVID-19, yet safe measures were in place'
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'The registered manager had fostered a transparent and open culture within the service... Staff felt supported and felt that the service was very well run'
Staffing Levels
8/10
✓
Per 2018 comprehensive inspection: 'staffing levels were sufficient to meet the needs of people... no agency staff were used'; 2022: measures in place to mitigate COVID-19 related staff pressures
Training & Dev
8/10
✓
Per 2018 comprehensive inspection: 'Staff told us that they had been able to pursue National Vocation Qualifications (NVQ) at Level 2 and 3... training in mandatory health and safety topics, staff had received training in... dementia and mental health awareness'
Management
7/10
✓
Per 2018 comprehensive inspection: 'Staff were complimentary about the registered manager. They considered the registered manager to be approachable and good at their job. They told us that they felt supported'
Programmes
6/10
✓
Per 2018 comprehensive inspection: 'An activities programme was in place... themed evenings took place... Themed days were held throughout the year. These included an empowerment day... healthy eating and memories days'
Points to consider
The job has some variety from a regular activities programme with themed days and events, but no dedicated coordinator or specialist approaches mentioned.
Per 2018 comprehensive inspection: 'An activities programme was in place. This demonstrated that individuals were able to influence the activities on offer. For example, themed evenings took place... Themed days were held throughout the year. These included an empowerment day'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews