Working at Riseley House Care Home
Riseley Street, Macclesfield, SK10 1BW
Operated by Laurel Bank Residential Care Home Limited
67 bedsResidential homes
Workplace Score
4.1/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.1/10
Key Finding
"Staff feel supported with improved morale and daily activities, but no permanent manager and safety issues like wrong storage hold it back."
Safety & Risk
3/10
✕
prescribed creams were stored in bedrooms of the wrong people... 2 malodorous bedrooms and inappropriate storage of cleaning tools... one person using a zimmer frame that did not belong to them.
Staff Culture
6/10
✓
Staff felt supported to give feedback and were treated equally. Staff reported a significant improvement in morale.
Staffing Levels
4/10
!
a review of staff recruitment files revealed gaps in employment history and medical declarations were not always explored.
Training & Dev
4/10
!
We identified gaps in specialised training, for example, diabetes training.
Management
2/10
✕
At the time of the assessment, the manager was in the process of applying to be the registered manager with CQC.
Programmes
5/10
!
The activities have improved vastly and now they have daily activities. The provider, with support of the activity coordinator, had developed strong community links... singer that attends weekly.
Points to consider
No permanent manager in place yet, so leadership might not be fully stable.
the manager was in the process of applying to be the registered manager with CQC.
Safety issues like creams in wrong bedrooms, smelly rooms, and wrong walking frames mean more risks to spot and fix yourself.
prescribed creams were stored in bedrooms of the wrong people... 2 malodorous bedrooms... one person using a zimmer frame that did not belong to them.
Recruitment files miss past job gaps and health checks, and no yearly staff reviews yet.
a review of staff recruitment files revealed gaps in employment history and medical declarations were not always explored. Staff had not received annual appraisals; however, these had been scheduled.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews