Working at Risedale Rest Home Limited
52-56 Percy Road, Whitley Bay, NE26 2AY
Operated by Risedale Rest Home Limited
17 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"A strong team ethic, stable staffing without agency use and hands-on manager support, although training and activities lack specialist development and innovation."
Safety & Risk
7/10
✓
Per 2021: We were assured that the provider was preventing visitors from catching and spreading infections and using PPE effectively. Per 2019: Medicines were managed safely with effective auditing and stock checks.
Staff Culture
7/10
✓
Per 2019 comprehensive inspection: Staff confirmed the registered manager had a hands-on approach and supported them well.
Staffing Levels
7/10
✓
Per 2021: The service had not used agency staff and ensured people received a continuity of care. Per 2019: Staffing levels were appropriate to the needs of people's personal care and social needs.
Training & Dev
6/10
✓
Per 2019 comprehensive inspection: Staff received training relevant to their roles and people's needs.
Management
7/10
✓
Per 2019 comprehensive inspection: The registered manager worked well with staff and there was a strong team ethic built on hard work and mutual respect.
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was now an activities co-ordinator in place, who organised group and one-to-one activities that people told us they enjoyed, such as baking and card games.
Points to consider
Staff get training that's right for their roles and residents' needs, but no specialist courses or funded qualifications to help them grow.
Staff received training relevant to their roles and people's needs. (Per 2019 comprehensive inspection)
There is an activities coordinator doing group and one-to-one stuff like baking and card games, but nothing special or innovative to make the job more varied.
There was now an activities co-ordinator in place, who organised group and one-to-one activities... such as baking and card games. (Per 2019 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews