Last updated: 9 February 2026
"Strong leadership, supportive culture, sufficient staffing and good training, although activities lack specialist programmes and therapeutic approaches."
People received their medicines in a safe manner. Medication audits were in place and staff had completed training... The service had an effective safeguarding policy and staff had undertaken safeguarding training
We saw there was a very positive and supportive culture within the service... Staff: 'It's a lovely place to work, good team' and 'no blame culture and I feel I am valued'
Staff we spoke with felt there was sufficient staff... 'There are generally plenty of staff, I can go home tired but that's because I get the time to do my job properly and look after people properly'
Great emphasis was placed on supporting all levels of staff to develop their potential and to undertake training to advance their professional qualifications, knowledge and skills
The management team provided strong leadership and led by example. Relatives, staff and other agencies were very positive about the leadership of the service.
There were two enthusiastic activities coordinators working in the home and they facilitated a programme of organised daily activities over the week and at weekends, including outings, singing, crafts and individual sessions
Activities are varied with coordinators running outings, crafts and events, but no named specialist programmes or staff trained in therapeutic approaches to enrich the role beyond routine care.
There were two enthusiastic activities coordinators working in the home and they facilitated a programme of organised daily activities over the week and at weekends... trips out... singing and crafts
AI Generated
Last inspected: December 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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