Last updated: 9 February 2026
"Excellent staff training with university links and supportive leadership, but staff retention and specialist activities lack detail."
The provider had good systems to ensure people were protected from abuse. The provider monitored all incidents in the home to identify any areas where further action could be taken.
The staff felt well supported and were engaged with the values and ethos of the service. All the staff in the home were given opportunities to share their views... The staff told us they were happy in their roles.
There were enough staff, with the appropriate skills and qualifications, to meet people's needs.
The provider had very good staff training and development programmes. They had developed a training programme with a local and national university to give the staff opportunities to study for nursing qualifications.
The registered managers provided leadership to the staff team and modelled the values of empathic, holistic, person-centred care. The staff felt well supported and were engaged with the values and ethos of the service.
People enjoyed a range of activities either in groups or on their own with staff. Activities included entertainers visiting the home, trips to local towns and individual activities such as hand massages.
Staff numbers are enough to meet needs, but no details on long-term staff retention or low agency use.
There were enough staff, with the appropriate skills and qualifications, to meet people's needs.
Activities are regular with trips, entertainers and hand massages, but no specialist programmes or dedicated coordinator mentioned.
People enjoyed a range of activities either in groups or on their own with staff. Activities included entertainers visiting the home, trips to local towns and individual activities such as hand massages.
AI Generated
Last inspected: February 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp