Working at Risby Park Nursing Home
Hall Lane, Bury St Edmunds, IP28 6RS
Operated by The Partnership In Care Limited
54 bedsNursing homesRehabilitation (illness/injury)
Workplace Score
5.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.8/10
Key Finding
"Staff receive strong training and feel valued with high morale, but no registered manager and medication safety issues hold it back."
Safety & Risk
4/10
!
Topical medicines were not all dated when opened and were not being stored securely... had not always been signed for with gaps... incident involving incorrect administration of covert medication.
Staff Culture
6/10
✓
Staff consistently told us they felt valued, listened to, and well supported... Staff morale was high; “I love working here, everyone is so supportive.” “This is the best home I have ever worked in.”
Staffing Levels
6/10
✓
We observed enough staff on duty to meet people's needs... sufficient qualified, skilled and experienced staff, who received effective support, supervision and development.
Training & Dev
8/10
✓
Staff told us the training they received was comprehensive and high quality. Staff felt very well supported through regular supervisions, meetings and the training they received.
Management
4/10
!
The provider had not had a manager registered with the CQC as required since October 2024. The new manager... in the process of submitting their application to register as a manager with CQC.
Programmes
7/10
✓
Activities were tailored... including one to one support to people cared for in bed... guinea pigs were recent additions... themed events... laser light images projected onto the ceiling... staff dressed up in costumes.
Points to consider
No permanent manager registered for months, causing gaps in oversight like missed audits on meds.
The provider had not had a manager registered with the Care Quality Commission [CQC] as required since October 2024.
Medication problems including creams not dated or locked away, gaps in signing records, and one wrong hidden medicine dose given.
We found topical medicines were not all dated when opened and were not being stored securely... these had not always been signed for with gaps... incident involving incorrect administration of covert medication for one person.
New electronic records system mixing paper and digital notes, causing confusion and gaps in daily care logs.
new electronic care recording system and how in the interim both paper and electronic records were being used resulting in confusion for staff as to where to record... significant gaps of several hours after personal care.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: September 2025
Outstanding
Safe
✓
Good
Effective
✓
Good
Caring
★
Outstanding
Responsive
★
Outstanding
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews