Last updated: 9 February 2026
"Enough staff with good training, supportive culture and varied activities, but no registered manager and safety lapses with mattress settings are concerns."
Daily checks of specialist pressure relieving mattresses were not in place. We found the settings on the mattresses for five people were incorrect and had not been identified.
Staff felt listened to and told us the manager was approachable and supportive. One member of staff said, 'Morale is okay here... mostly good. Team work is good... nice atmosphere.'
There were enough, suitably recruited staff who worked well as a team to ensure people received the care and support, they needed.
Records showed staff training was completed and updated when needed. Staff told us they were trained to meet people's needs and refresher training helped them keep up to date with current practice.
There was no manager registered with the CQC at the time of our inspection visit. The previous registered manager had left the service in June 2019.
People had choices of individual and group activities to participate in which also included excursions... music therapist who was engaged... each week as well as off-site opportunities... inter-generational visits.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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