Last updated: 9 February 2026
"Strong safety practices and effective infection control, although COVID-related staffing pressures required special measures."
We were assured the provider was using PPE effectively and safely, observed staff wearing masks correctly, preventing visitor infections, meeting shielding rules, admitting safely, testing, managing outbreaks, and policy up to date; clean home with incomplete cleaning records raised and action promised immediately.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
Staffing pressures from COVID-19 meant they needed special measures to keep things running, but no details on how good things are otherwise.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures.
AI Generated
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp