Last updated: 10 February 2026
"Good training and engaging activities for residents, but no registered manager after resignation and safeguarding lapses by some staff hold it back."
There was a safeguarding investigation currently underway which indicated there was a lapse in some staff following the providers safeguarding policies... recent concerns regarding missed medicines
Staff had not always felt supported by the previous management team. Staff had not always felt engaged or listened to
There were enough staff to meet people's needs. Agency staff were used at times due to shortages, including sickness or holiday
Per 2021 comprehensive inspection: Staff were inducted and received training specific to their role... Regular supervision and yearly appraisals were carried out
At the time of our inspection there was not a registered manager in post. The previous registered manager had recently resigned
Per 2021 comprehensive inspection: range of activities taking place... 'Themed' nights... Pizza making day... singers... staff brought their well-behaved dogs... hand made 'fiddle board'
No permanent manager in place after the previous one resigned amid leadership issues with staff support and safeguarding.
At the time of our inspection there was not a registered manager in post. The previous registered manager had recently resigned, and the deputy manager was acting manager
Enough staff usually but uses agency workers at times for sickness or holidays.
Agency staff were used at times due to shortages, including sickness or holiday, but the provider had a continuous recruitment drive in place
Recent lapses in safeguarding by some staff including the previous manager, plus some missed medications under investigation.
a safeguarding investigation currently underway which indicated there was a lapse in some staff following the providers safeguarding policies and procedures, including the previous registered manager... some recent concerns regarding missed medicines
AI Generated
Last inspected: August 2023
Management Quality
Well-led: Requires improvement
Direct feedback from current and former employees

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