Working at Ridley Manor
The Row, High Wycombe, HP14 3JS
Operated by WT UK Opco 4 Limited
72 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Staff feel supported and valued with positive teamwork and varied activities programmes, but managers sometimes forgot to notify regulators about mental capacity decisions and staffing relies on agency workers."
Safety & Risk
8/10
✓
2022: strong infection control with dedicated coordinator, cohorts, cleaning audits; Per 2018: good medicines safety, risk assessments, falls reduced through learning.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: staff felt supported and valued, over 90% happy in staff survey, positive teamwork feedback.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: sufficient staff to provide safe care, call bells responded quickly, but some vacancies filled by long-term agency staff.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: new staff induction and mandatory training, ongoing refreshers, support for revalidation and dementia champions.
Management
5/10
!
Per 2018 comprehensive inspection: registered manager approachable and visible, staff praised support, but service failed to notify CQC of DoLS decisions.
Programmes
8/10
✓
Per 2018 comprehensive inspection: wide variety including outings to races and museums, forget-me-not café, school visits, music sessions, activities coordinator.
Points to consider
Managers sometimes forgot to tell regulators about mental capacity decisions, so oversight had gaps.
The service had failed to inform us of events it was legally required to do so. (Per 2018)
Staffing is adequate but relies on some long-term agency workers to cover vacancies.
The service did have some vacancies in staff positions. External contract staff were used to fill the gaps. (Per 2018)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
★
Outstanding
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews