Working at Ridgewood Court Residential Care Home
Ridgewood Drive, Wirral, CH61 8RA
Operated by Sanctuary Care Limited
60 bedsResidential homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Positive culture, enough staff and varied activities, but no registered manager and gaps in safety records and medication management."
Safety & Risk
4/10
!
Information and guidance for staff to follow with regards to people's medical conditions including those associated with mental health was limited. Medication management... required improvement... records relating to prescribed creams and thickeners were not always clear. An accurate log of all safeguarding incidents however needed to be maintained. (2020 report)
Staff Culture
6/10
✓
There was a positive culture and homely atmosphere. People looked relaxed and comfortable in the company of staff. The staff seem very comfortable with her. (2020 report)
Staffing Levels
6/10
✓
Staff recruitment was safe and there was enough staff on duty to meet people's needs. (2020 report)
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff received a thorough induction and training when they came to work at the home. Staff told us they felt well supported in their roles and were encouraged to learn and challenge the practices within the home.
Management
4/10
!
The service did not have a manager registered with the CQC. A new manager had been appointed and was in the process of registering with CQC. The new manager had only been in post ten days prior to our inspection. (2020 report)
Programmes
6/10
✓
Per 2019 comprehensive inspection: There was a weekly changing planner of activities and events both inside and out of the home that people could choose to get involved in including trying new activities... armchair exercises, walking, gardening, swimming and tai chi.
Points to consider
No permanent manager in place, as the new one had only started 10 days before and was not registered yet.
The service did not have a manager registered with the CQC. The new manager had only been in post ten days prior to our inspection.
Gaps in details about people's health risks and unclear records for some medications like creams and thickeners.
information and guidance for staff to follow with regards to people's medical conditions including those associated with mental health was limited... records relating to prescribed creams and thickeners were not always clear.
Only standard induction and training, no specialist courses or funded qualifications mentioned.
Per 2019 comprehensive inspection: Staff received a thorough induction and training when they came to work at the home.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2021
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
★
Outstanding
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews