Working at Ridgeway Rise
40 Richardson Road, Swindon, SN25 4DS
Operated by Ridgeway Rise Care Limited
73 bedsNursing homes
Workplace Score
6.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.9/10
Key Finding
"Clear leadership with innovative activities and an open culture, but staffing lacks time for chats and training is only standard."
Safety & Risk
7/10
✓
Medicines were managed safely. Medicines incidents were recorded and investigated. Records did not always show the actions taken to prevent re-occurrence.
Staff Culture
7/10
✓
Staff felt valued and were positive about the improvements that had been made at the service. The management team and provider promoted an open culture that valued everyone.
Staffing Levels
6/10
✓
We received mixed comments regarding the staffing levels in the service. Whilst people felt staff responded promptly to their requests for support, others told us staff did not have time to sit and speak with them.
Training & Dev
6/10
✓
Staff were supported through regular supervisions and an annual appraisal. Staff received training to ensure they had the skills and knowledge to meet people's needs.
Management
8/10
✓
Staff were equally positive about the changes made by the registered manager. One member of staff said, 'All calmed down now and much better. Expectations are clearer now and I know exactly what I'm doing.'
Programmes
8/10
✓
A member of the management team had developed a 'dream catcher' event, this enabled people or relatives to suggest something that a person wished to achieve, and the service supported it to happen.
Points to consider
Staff numbers are enough to answer call bells quickly but people say carers do not always have time to sit and chat.
people felt staff did not always have time to sit and speak with them.
Only standard training like moving and handling and supervisions, no funded qualifications or career paths mentioned.
Staff received training to ensure they had the skills and knowledge to meet people's needs. One member of staff said, 'Training is good. Lots of training included in the induction. Usual training where needed for moving and handling'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews