Last updated: 10 February 2026
"Staff receive strong training with qualifications and feel supported by visible leadership, but staffing lacks stability and activities miss innovations."
People were safeguarded from abuse and avoidable harm. Staff understood their duty to maintain people's safety and report any concerns.
Staff were happy in their roles and felt well supported. They received appropriate training and supervision.
There were enough staff to ensure people’s needs and preferences were met. Staff were visible and present and had time to sit with people and engage with them and support their chosen activity.
Staff were recruited safely and undertook a wide range of training to equip them with the knowledge needed to carry out their roles. All staff had achieved a recognised qualification in care with the support of the provider.
The registered manager and senior leadership team were visible, and approachable, and were well known by people and their relatives. The staff team felt supported by the registered manager.
People were supported with a range of activities that interested them, including arts and craft, quizzes, Karaoke, film afternoons, pampering and visits from external entertainers. ... gardening. Raised flower beds had been built... exercise class twice a week facilitated by an external physiotherapist.
Staffing levels are sufficient without rushing, but no details on stable teams or low agency use.
Overall, they felt staffing levels were sufficient to be able to deliver safe care and support.
Varied everyday activities like quizzes, crafts, karaoke and gardening, but no specialist programmes or creative innovations.
arts and craft, quizzes, Karaoke, film afternoons, pampering and visits from external entertainers. ... gardening. Raised flower beds... exercise class twice a week
AI Generated
Last inspected: January 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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