Last updated: 9 February 2026
"Staff feel supported by visible management in a positive culture, although staffing lacks a stable team and activities miss specialist programmes."
People were protected from the risk of abuse... Accidents and incidents were regularly reviewed, and a monthly analysis... action could be taken to prevent reoccurrence.
There was a positive culture within the service. Staff placed people at the heart... kind, caring and genuine relationships.
There was enough staff to meet the needs of people safely. Staff and relatives felt there were enough staff.
Staff were suitably trained... online training platform... face to face training... supervisions, and appraisals.
Staff felt supported in their roles. Staff told us the registered manager was visible, approachable and listened to them.
People had opportunities to take part in activities... activities co-ordinator... cultural celebrations such as Remembrance Day, Easter... visits to the local garden centre.
Staffing is adequate to meet needs safely, but no details on low agency use or stable long-term team.
There was enough staff to meet the needs of people safely. Staff and relatives felt there were enough staff.
Activities have a coordinator and some varied events, but nothing specialist to make the role more enriching.
People had opportunities to take part in activities and events... planned... cultural celebrations... singers and visits to the local garden centre.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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