Working at Ridgeway Lodge Care Home
Brandreth Avenue, Dunstable, LU5 4RE
Operated by HC-One No.1 Limited
61 bedsResidential homes
Workplace Score
7.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.7/10
Key Finding
"Supportive leadership, stable staffing and positive culture, although activities lack specialist programmes for more variety."
Safety & Risk
8/10
✓
Processes to identify, record and share lessons learned... The registered manager undertook monthly analysis of falls, accidents and incidents.
Staff Culture
8/10
✓
Staff enjoyed working in the service... Staff felt able to raise concerns... 'It's a home away from home.'
Staffing Levels
8/10
✓
More permanent staff were recruited into the team. Use of agency staff reduced and in recent weeks stopped. This meant a consistent staff team provided support.
Training & Dev
7/10
✓
Staff attended refresher and additional training on dementia care... A range of competency checks had been introduced and were undertaken individually with staff.
Management
8/10
✓
The registered manager was well regarded. They worked openly and transparently... 'Her door is always open and she is always there to listen.'
Programmes
6/10
✓
Positive feedback was received about the activities team... A member of the activities team had 18 hours allocated per week in the role of, 'Bedside Buddy'.
Points to consider
Activities are regular with a coordinator and some events, but no specialist programmes to make the role more varied.
Positive feedback was received about the activities team and their approach... A member of the activities team had 18 hours allocated per week in the role of, 'Bedside Buddy'.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews