Last updated: 9 February 2026
"A good activities programme and positive staff culture, but no registered manager yet and incomplete training are drawbacks."
Some people's medicines had not been available for them when needed... Staff had not always followed the provider's policy in the safe management of medicines. For example, some medicines in bottles had not been dated when opened.
Staff told us that they were happy to raise any concerns that they had and were aware of the provider's whistleblowing policy which enabled them to raise concerns anonymously.
There were enough staff to meet people's needs... However, the manager had not ensured systems were followed and three members of staff had started work without the manager receiving two references.
records showed staff had only completed two thirds of the training required. There was no impact identified and we saw staff were supporting people safely.
At the time of our inspection there was not a registered manager in post. There was a new manager in post and they had submitted their application to register.
There was a good activities program in place to support people to be entertained and enjoy their lives. In addition to group activities, the activities coordinator was also able to spend one to one time with people.
No permanent manager in post yet, just a new one who has applied to register.
At the time of our inspection there was not a registered manager in post. There was a new manager in post and they had submitted their application to register.
Staff have only completed two thirds of their required training.
records showed staff had only completed two thirds of the training required.
Medication sometimes not in stock and opened bottles not always dated properly.
Some people's medicines had not been available for them when needed... some medicines in bottles had not been dated when opened.
AI Generated
Last inspected: June 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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