Working at Ridgeview

People had detailed risk assessments... Accidents and incidents were well documented... Medicine administration records showed people received their medicines safely and on time.

Staff told us, 'I find it lovely here because it is a small home and very family oriented' and staff felt they had a voice and were listened to by the registered manager.

There were enough staff to ensure people's needs were met.

Records showed and staff confirmed they received regular training. This included topics such as safeguarding, health and safety, behaviour that challenges and medicines administration.

Staff told us they felt supported by the management team and were able to ask advice at any time. One staff member said, 'I'm supported, whatever we need here they always provide.'

The home had created a weekly activity timetable for each person... such as gardening and outings... people went on holiday each year and were fully involved in choosing where they wanted to go.