Working at Ridgemede Care
Bishops Waltham, Southampton, SO32 1DX
Operated by Ridgemede Care Limited
36 bedsResidential homes
Workplace Score
7.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.3/10
Key Finding
"Supportive leadership and a positive team culture where staff feel valued, but lack of staff retention details and routine activities hold it back."
Safety & Risk
9/10
✓
The provider had converted one room into a locker room for members of staff enabling safe storage ... limiting cross contamination. The room also had a shower enabling staff to shower after their shift; all staff had been fitted with an FFP3 mask.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: One staff member said, 'It's lovely working here, great team and residents. We all sort things out together'. Another said, 'I love working here, I feel like I belong here'.
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: There were sufficient numbers of qualified, skilled and experienced staff deployed to meet people's needs. Staff were not hurried or rushed and when people requested care or support this was delivered quickly.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: Specialist training had been provided to staff in dementia awareness and diabetes. Staff received supervision and appraisals were on-going.
Management
8/10
✓
Per 2018 comprehensive inspection: Staff told us the registered manager was an extremely visible leader who created a warm, supportive and non-judgemental environment in which people had clearly thrived.
Programmes
6/10
✓
Per 2018 comprehensive inspection: The home employed an activities co-ordinator who planned activities including drawing, quizzes, films, crafts, music and movement, church services and visiting entertainers.
Points to consider
Staff numbers are enough so no one is rushed and call bells are answered quickly, but no details on agency staff use or long-term staff retention.
There were sufficient numbers of qualified, skilled and experienced staff deployed to meet people's needs. Staff were not hurried or rushed (per 2018 comprehensive inspection)
An activities coordinator runs a regular programme with quizzes, crafts, films, music and entertainers, but no specialist therapies or innovative projects.
Activities include drawing, western film, quiz, classic film, flowers, crafts and music and movement (per 2018 comprehensive inspection)
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews