Last updated: 9 February 2026
"Staff feel supported in an open-door culture with good training, although basic activities and occasional extra staff are weaker areas."
The environment was very clean... regular COVID-19 testing of people, staff and visitors... all staff had completed training to ensure they knew how to keep people safe during the COVID-19 pandemic.
Per 2020 comprehensive inspection: Staff told us they felt supported, staff were jovial and caring.
Per 2020 comprehensive inspection: There were enough staff to meet the needs of people.
Per 2020 comprehensive inspection: Staff completed mandatory training... More specialist training was completed... supported through regular one to one supervision.
Per 2020 comprehensive inspection: Staff told us they felt supported and both staff and relatives told us of the open-door culture.
Per 2020 comprehensive inspection: lots of activities inside... offered electronic tablets and puzzles, and art activities, musical instruments and films, opportunities to go out to shops, cafes.
Enough staff to meet needs, but extra workers brought in when someone is unwell.
There were enough staff to meet the needs of people. Extra staff were brought into the service where needed, for example if a person became unwell staff would come in and sit with them. Per 2020 comprehensive inspection.
Basic activities like art, puzzles, music and outings, nothing more creative or specialist.
There were lots of activities inside the service for people to do and opportunities to go out with staff to shops, cafes and places of local interest. We observed people were offered electronic tablets and puzzles, and art activities, musical instruments and films. Per 2020 comprehensive inspection.
AI Generated
Last inspected: April 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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