Working at Richmondwood Rest Home
19 Richmond Park Avenue, Bournemouth, BH8 9DL
Operated by Richmondwood Ltd
22 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Staff feel valued in an open supportive culture with robust safety, although bank staff cover absences and training lacks specialist courses."
Safety & Risk
8/10
✓
There was a robust risk assessment system in place... Medicines were managed, stored and administered safely with regular audits and independent pharmacist reviews
Staff Culture
8/10
✓
Staff told us they 'enjoyed their job' and appreciated the open, supportive and friendly approach... 'It's definitely an open and honest culture... I feel very supported'
Staffing Levels
6/10
✓
There were adequate numbers of staff available on each shift... stable staff team... use of 6 regular bank staff who could provide cover when staffing levels were low
Training & Dev
6/10
✓
Staff received regular team meetings, supervision and annual appraisals and completed a variety of training courses to enable them to carry out their roles competently
Management
7/10
✓
Staff told us they felt well supported and expressed confidence in the registered manager... Comments from staff included, 'The manager is lovely... I feel valued and you get praised a lot'
Programmes
/10
✕
Not covered in this focused safe and well-led inspection report
Points to consider
Enough staff to keep things safe but bank workers cover for holidays and sickness so not always the same familiar team
the provider had the use of 6 regular bank staff who could provide cover when staffing levels were low, for example at times of annual leave or staff sickness
Training covers basics like safeguarding and medicines plus supervisions but no specialist courses or funded qualifications
completed a variety of training courses to enable them to carry out their roles competently
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews