Working at Richmond Village Witney
Village Centre, Coral Springs Way, Witney, OX28 5DG
Operated by Richmond Villages Operations Limited
63 bedsNursing homes
Workplace Score
3.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 3.4/10
Key Finding
"Training up to date with good access to more, but staffing shortages cause long waits for buzzers and missing safety assessments create risks."
Safety & Risk
2/10
✕
DoLS and mental capacity assessments not always in place; risk assessments not always accurate; limited learning from incidents.
Staff Culture
4/10
!
Staff felt able to speak up and saw improvements but communication not always effective and not all felt valued.
Staffing Levels
2/10
✕
Staff felt there wasn’t always enough staff to meet people’s needs; people reported waits up to an hour for call bells.
Training & Dev
6/10
✓
Training matrix confirmed staff's training was mostly up to date; staff had access to further training when required.
Management
3/10
✕
New home manager with plans to improve relationships but staff did not always feel communication was effective and governance breach continued.
Programmes
/10
✕
No information on activities or programmes in recent inspection report; prior report from 2018 too dated to use.
Points to consider
Not enough staff at times so buzzers take ages to answer and shifts feel too rushed.
People told us, “Sometimes there is a very long wait... you can wait up to an hour if they are very busy.” Staff did not feel they had enough time, or staff to meet people’s needs safely.
Missing mental capacity paperwork and risk assessments mean safety checks are not always complete.
Mental Capacity assessment documentation and Deprivation of Liberty Safeguards (DoLS) were not always in place for people. risk assessments... were not always accurate or in place.
New manager is working on it but communication with staff is patchy and oversight has big gaps.
Staff felt able to speak up, however they did not always feel communication was effective. continued breach in regulation in relation to good governance.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2025
Requires improvement
Safe
!
Requires improvement
Effective
!
Requires improvement
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews