Last updated: 9 February 2026
"Staff feel well supported by approachable management and enjoy a positive culture, although staffing lacks stable teams and activities programmes are basic."
Medicines were safely managed. People received their medication as prescribed... Systems were in place to record, monitor and review accidents and incidents when things went wrong. Robust monitoring and auditing systems
Staff we spoke with enjoyed working at the service and described a positive working culture. Comments included, 'We have more chance to promote independence (here) and have time to sit and chat to people'
Records demonstrated safe staffing levels. Staff and people we spoke with told us there were enough staff to meet people's needs.
Staff received training appropriate to the needs of people living at the service. One new member of staff told us, 'The training was very good, induction very good.' The service provided on-going refresher training.
Staff felt supported well by the management team. We were told, '[The registered manager] is really approachable, a good leader and always available,' 'You just knock on the office and someone always on hand'
There was a weekly timetable of activities for people to engage with. One relative described a recent dance event... Staff regularly organised personalised events for people living at the service.
Staffing is adequate to meet needs, but no info on stable teams or low agency use to make workloads easy.
Records demonstrated safe staffing levels. Staff and people we spoke with told us there were enough staff to meet people's needs.
Activities have a weekly timetable and themed events, but no specialist programmes or trained activities staff mentioned.
There was a weekly timetable of activities for people to engage with. One relative described a recent dance event... Staff regularly organised personalised events
AI Generated
Last inspected: February 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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