Last updated: 9 February 2026
"Innovative activities and supportive management, but people were put at risk due to delayed action on changing conditions and failure to notify regulators."
someone had been put at risk because insufficient consideration had been given to protecting them when their condition had changed. The service had not acted quickly enough and put sufficient control measures in place.
There was an open and transparent culture and people were empowered to voice their opinions. Staff told us they received good support from management.
Staff told us there were sufficient staffing levels and their shifts were covered when they were on sick and annual leave. We noted a good staff presence during the inspection.
Staff told us the training provided helped them to perform their role. One staff member said, 'The training is comprehensive and thorough.' Staff said they felt supported and received regular supervision and six monthly appraisals.
Staff told us they received good support from management. They told us they were proud to work for the service.
the home had a musical therapy program, people benefitted from individualised physiotherapy sessions and there were good links with the local community that helped people avoid social isolation. The service embraced technology... comprehensive multi-media and interactive fitness/exercise system.
AI Generated
Last inspected: June 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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