Last updated: 10 February 2026
"Leadership changes boosting staff morale and strong safety practices, although some agency staff used for annual leave cover."
Risk assessments and support plans were reviewed regularly, and timely action was taken when people's needs changed or incidents occurred.
Staff and managers told us staff had not always felt supported or listened to and staff morale had been low, but this was changing under the new management team.
The provider's expected staffing levels were met for nurses, senior care assistants and care assistants. While a small percentage, more agency staff had been needed in recent months so staff could take their annual leave.
Per 2021 comprehensive inspection: Staff spoke positively about the training they received and told us they had the skills required to meet people's needs.
Although early days, leadership changes were having a positive impact on staff morale and well-being.
Per 2021 comprehensive inspection: People were supported with activities and engagement from dedicated activity and lifestyle staff. The service had recently appointed more activity staff who would provide activities throughout the home and the wider village.
Staffing is adequate but they use some agency workers now and then for annual leave cover.
While a small percentage, more agency staff had been needed in recent months so staff could take their annual leave.
Only standard training and induction with no specialist courses mentioned.
Per 2021 comprehensive inspection: Staff spoke positively about the training they received and told us they had the skills required to meet people's needs.
Staff morale was low in the past but is getting better with new managers.
Staff had not always felt supported or listened to and staff morale had been low, but this was changing under the new management team.
AI Generated
Last inspected: May 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp