Working at Richmond Residential Care Home
Recreation Road, Mansfield, NG20 8QE
Operated by Rosecare Shirebrook Limited
40 bedsResidential homes
Workplace Score
5.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.4/10
Key Finding
"Staff praised the training and award-winning activities, but the manager needs to be more visible with better shift communications."
Safety & Risk
6/10
✓
Medicine was managed safely. However, we had some concerns in relation to stock management and record keeping.
Staff Culture
6/10
✓
Staff felt supported by the provider and registered manager... The overall theme was positive, with some suggestions.
Staffing Levels
5/10
!
There were sufficient staff to support people's needs... Whilst the provider recruited additional staff regular agency had been used.
Training & Dev
6/10
✓
Staff has received training in a range of courses to support their role. All the staff we spoke with praised the training and felt it equipped them to have a range of skills.
Management
4/10
!
People felt the manager could be more visible and share the improvements or changes with them more regularly. Staff felt supported, however would like better communication when they commenced their shift.
Programmes
6/10
✓
There was a wide range of opportunities for people to enjoy their day or follow activities of interest... The activity's person had been recognised for their skills in this area at a national award ceremony.
Points to consider
The manager is not very visible and staff want better communication at shift changes.
People felt the manager could be more visible... Staff felt supported, however would like better communication when they commenced their shift.
Staffing is adequate but regular agency workers are used to cover shifts.
regular agency had been used.
Medication stock control has some record keeping problems.
we had some concerns in relation to stock management and record keeping.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews