Last updated: 9 February 2026
"Staff feel valued and supported by an approachable manager with strong safety practices, although staffing and training are just adequate."
The registered manager promoted an open and transparent culture in relation to accidents, incidents and near misses. This included a monthly analysis of accidents and incidents to check for trends so that these risks could be minimised.
Staff felt valued and enjoyed working at the home. Staff told us they enjoyed working at the home and received good support from the registered manager.
People received effective and timely care and support. The provider had well-established systems ensure staff were deployed in the home in sufficient numbers and with the right skills. People said there were enough staff to meet their needs in a timely way.
The registered manager ensured staff were provided with training appropriate to their role and ensured staff support and regular supervision. Staff said they had plenty of opportunity to discuss their responsibilities, concerns and to develop their role.
Staff told us they enjoyed working at the home and received good support from the registered manager. People in the home and staff described the registered manager as approachable, hardworking, dedicated and kind.
Management and staff provided people with a range of activities and entertainments that suited their needs. People enjoyed activities such as hand massage, chair exercise, dancing, and games. The registered manager had developed strong links with local community groups.
Staffing is adequate but nothing special, with no details on low agency use or high staff retention.
People said there were enough staff to meet their needs in a timely way.
Only standard training and supervisions, no specialist courses or funded qualifications mentioned.
The registered manager ensured staff were provided with training appropriate to their role and ensured staff support and regular supervision.
Varied activities programme but no specialist or innovative approaches that stand out.
People enjoyed activities such as hand massage, chair exercise, dancing, and games. Entertainers and singers were booked on a regular basis.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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