Last updated: 10 February 2026
"Approachable management and strong safety practices stand out, but agency staff reliance and limited activities hold it back."
Systems were in place to reduce the risk of harm. Staff had received training and were confident in reporting and raising safeguarding concerns. Medicines were managed and administered safely.
Staff spoke with passion about their role. They understood the vision of the service and how to apply this whilst at work. One staff member told us, 'The people are at the heart of all we do.'
There were sufficient numbers of staff on each shift to meet people's needs. One relative told us, 'Generally there are enough staff. There have been more agency staff recently, but these are okay.'
Staff completed a robust induction when they started. This included reading policies, shadowing of experienced staff and a mixture of on-line and face to face training. Staff told us the induction prepared them for their role.
People, relatives and staff told us they felt the registered manager was approachable. One staff member told us, 'The registered manager is passionate that people have good care.'
Activities were available in the home. There was a mixed response from people and their relatives to the availability of activities, with some people feeling these were limited.
Staffing is adequate but relies on some agency workers recently.
One relative told us, 'Generally there are enough staff. There have been more agency staff recently, but these are okay.'
Activities are basic and some say limited, so the job might not be very varied.
There was a mixed response from people and their relatives to the availability of activities, with some people feeling these were limited.
AI Generated
Last inspected: November 2021
Management Quality
Well-led: Good
Direct feedback from current and former employees

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