Working at Richmond Court Nursing Home
33-35 Beeches Road, West Bromwich, B70 6QE
Operated by Richmond Court Nursing Home Limited
39 bedsNursing homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Staff feel listened to in a well-managed home with safety systems in place, but no activities programme makes the role mostly routine care."
Safety & Risk
6/10
✓
The provider had systems in place which positively supported a culture of safety. Leaders told us all incidents and accidents were reviewed using a root cause analysis tool to consider any learning.
Staff Culture
7/10
✓
One staff member said, “Staff are listened to when suggestions are made. Everybody's voice is heard. We do this in staff meetings. All opinions are heard and listened to.”
Staffing Levels
5/10
!
One person told us, “I would say most of the time there is always enough staff”. Another person told us, “I have only needed to wait for staff longer than usual on 1 occasion and there was an emergency, so it was understandable.”
Training & Dev
5/10
!
Leaders described staff receiving an induction into their role and regular updates to their training. Staff confirmed they received an induction, training and regular checks on competency.
Management
6/10
✓
Staff told us they felt the home was well managed and they could source support if they needed it.
Programmes
2/10
✕
No activities, engagement programmes, or creative approaches described; vision action plan includes future plans to improve access to community-based activities.
Points to consider
No activities programme or coordinator mentioned, so the role is mostly routine personal care.
Vision action plan... continuing to develop the champion role, improve the environment for people living with dementia and access to community-based activities for people living at the home.
Staffing is adequate but nothing special, with occasional waits for staff.
“I have only needed to wait for staff longer than usual on 1 occasion and there was an emergency, so it was understandable.”
Only standard induction and training updates, no specialist courses or funded qualifications.
Leaders described staff receiving an induction into their role and regular updates to their training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: March 2025
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews