Last updated: 10 February 2026
"A strong open team culture with good training and management support, but regular agency nurses and limited activity variety reduce consistency."
2023: 'records with clear risk management strategies in place and staff were fully aware of people's risks... systems to learn from incidents... Staff very knowledgeable.'
2023: 'Staff were really clear about reporting concerns... confident in giving their opinion and how the whole team was open.' Per 2021: Morale significantly improved, sense of family.
Per 2021: 'Yes, there are plenty of staff, I don't feel too rushed. People who need 1-1 have it and this can be increased when needed.' 2023: Spoke to 2 agency nurses who work regularly.
Per 2021 comprehensive inspection: Staff up to date with training, learning needs assessment identified specialist areas; clinicians like physiotherapists and occupational therapists employed.
Per 2021 comprehensive inspection: 'The communication and staff deployment has improved, and management listen to our concerns.' 2023: Registered manager in post, aware of learning needs.
2023: Spoke to an activity coordinator. Per 2021: Pamper sessions, sensory rooms, juice bar/café, community engagement, person-centred activities.
Staffing is adequate and flexible but they use regular agency nurses so you don't always work with the same permanent team.
we spoke with... 10 members of staff including 2 agency nurses who work regularly in the home (2023)
There is an activities coordinator with pamper sessions, sensory rooms and community outings, but no specialist programmes to add real variety to the job.
an activity coordinator (2023); Per 2021: pamper sessions... sensory room... juice bar, café
AI Generated
Last inspected: September 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp