Working at Ribble Valley Care Home
Smiley Old Brow, Clitheroe, BB7 4LF
Operated by Townfield Ribble Valley Limited
40 bedsResidential homes
Workplace Score
5.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.0/10
Key Finding
"Staff receive regular training and supervision in a friendly culture with a good activities programme, but there is no registered manager yet and issues recording some medicines."
Safety & Risk
5/10
!
Medicines were overall managed safely. However, we identified an issue with the recording of controlled medications. There was the correct amount of stock in place however they were not appropriately recorded.
Staff Culture
6/10
✓
The provider, manager and staff were all motivated to provide high-quality, person-centred care. We observed a friendly, welcoming and inclusive culture within the home.
Staffing Levels
5/10
!
People and their relatives felt there was sufficient staff on duty. One person said, 'They have enough people to take care of us.' Relatives told us, 'They're always busy, maybe they need more.'
Training & Dev
6/10
✓
Staff received an induction in accordance with recognised standards for care staff and received regular additional training to improve their skills and knowledge. Staff received an appropriate level of support for their role through regular supervision and appraisal.
Management
2/10
✕
At the time of our inspection there was not a registered manager in post. However, there was a manager in post and they were in the process of registering with the CQC to become the registered manager.
Programmes
6/10
✓
The provider employed an activity coordinator who arranged a programme of activities and entertainment according to people's preferences. Relatives told me 'Yes, activities and conversation... play dominoes. They are encouraged to go out to the courtyard. They are organising a trip to the cinema'
Points to consider
No permanent manager in place yet, even though there's someone acting as manager and applying to register.
At the time of our inspection there was not a registered manager in post. However, there was a manager in post and they were in the process of registering with the CQC
Issues with recording some medications properly, even though stock levels were correct.
we identified an issue with the recording of controlled medications. There was the correct amount of stock in place however they were not appropriately recorded.
Staffing is adequate but staff seem busy and one relative thinks they need more.
They're always busy, maybe they need more. [Person] is ok and there seems to be enough at the weekends.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews