Last updated: 10 February 2026
"Staff receive regular training and supervision in a friendly culture with a good activities programme, but there is no registered manager yet and issues recording some medicines."
Medicines were overall managed safely. However, we identified an issue with the recording of controlled medications. There was the correct amount of stock in place however they were not appropriately recorded.
The provider, manager and staff were all motivated to provide high-quality, person-centred care. We observed a friendly, welcoming and inclusive culture within the home.
People and their relatives felt there was sufficient staff on duty. One person said, 'They have enough people to take care of us.' Relatives told us, 'They're always busy, maybe they need more.'
Staff received an induction in accordance with recognised standards for care staff and received regular additional training to improve their skills and knowledge. Staff received an appropriate level of support for their role through regular supervision and appraisal.
At the time of our inspection there was not a registered manager in post. However, there was a manager in post and they were in the process of registering with the CQC to become the registered manager.
The provider employed an activity coordinator who arranged a programme of activities and entertainment according to people's preferences. Relatives told me 'Yes, activities and conversation... play dominoes. They are encouraged to go out to the courtyard. They are organising a trip to the cinema'
No permanent manager in place yet, even though there's someone acting as manager and applying to register.
At the time of our inspection there was not a registered manager in post. However, there was a manager in post and they were in the process of registering with the CQC
Issues with recording some medications properly, even though stock levels were correct.
we identified an issue with the recording of controlled medications. There was the correct amount of stock in place however they were not appropriately recorded.
Staffing is adequate but staff seem busy and one relative thinks they need more.
They're always busy, maybe they need more. [Person] is ok and there seems to be enough at the weekends.
AI Generated
Last inspected: August 2022
Management Quality
Well-led: Good
Direct feedback from current and former employees

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