Last updated: 10 February 2026
"Experienced manager and supportive culture with regular training, although staff sometimes prefer more on shift."
Staff managed people's medicines safely and our checks showed people received their medicines as prescribed... Systems were in place to protect people from the potential risk of abuse... Staff understood their responsibilities in relation to safeguarding
Staff felt supported by the manager and records showed they received regular supervision with annual appraisal. Staff told us they valued staff meetings
There were enough staff although staff told us they would sometimes prefer more staff on shift. We saw there were enough staff to care for people safely during our inspection
staff who received regular training in a range of topics to help them understand people's needs, including specialist topics such as epilepsy and diabetes. Staff told us they found the training to be good quality
An experienced manager was in post who was in the process of registering with us. The manager was well regarded by staff and relatives. The manager had sufficient oversight of the service, working alongside staff regularly
The provider had built a sensory room and an activity centre in the garden... People were provided with a range of activities they were interested in... Each person had an activity programme in place based on their interests which included weekly aromatherapy massage
Staffing levels are enough to keep people safe but staff say they sometimes want more on shift.
There were enough staff although staff told us they would sometimes prefer more staff on shift.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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